Terms of Service

3.1 Demo Accounts

We may provide demo accounts for testing our platform. When using demo accounts:

• Do not enter real, sensitive, or personal data
• Demo data may be reset or deleted at any time without notice
• Demo accounts are for evaluation purposes only
• We reserve the right to terminate demo access at any time
• Demo accounts are shared and not secure for confidential information

3.2 Account Security

If you create an account, you are responsible for:

• Maintaining the confidentiality of your credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong passwords and security practices

3.3 Prohibited Activities

You may not use our Site or services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to systems
• Interfere with or disrupt services
• Collect user data without permission
• Use automated systems to access the Site (except with permission)
• Impersonate any person or entity

4.1 Service Agreements

All development services require a signed service agreement or SOW that includes:

• Detailed scope of work and deliverables
• Timeline and milestones
• Total project cost and payment schedule
• Acceptance criteria
• Intellectual property terms

4.2 Pricing and Packages

Our standard packages include:

Pricing is subject to change. Quoted prices are valid for 30 days unless otherwise specified.

4.3 Payment Terms

• Deposit: 20% deposit required to begin work
• Final Payment: 80% due upon project completion and delivery
• Payment Methods: Credit card, ACH transfer, wire transfer, or check
• Late Payments: Late payments may incur a 1.5% monthly interest charge
• Currency: All payments in US Dollars (USD)

4.4 Refunds and Cancellations

Refund and cancellation policies:

• Before Work Begins: Full refund of deposit if cancelled before development starts
• During Development: Prorated refund based on work completed
• After Delivery: No refunds after final deliverables are accepted
• Cancellation by Us: Full refund if we cancel the project

4.5 Support and Maintenance

Support periods are included with each package (30-90 days). Extended support and maintenance agreements are available separately. Support does not include new feature development.

5.1 Ownership of Deliverables

Upon full payment:

• You own all custom code developed specifically for your project
• You receive full source code and documentation
• You can modify, distribute, and use the code as you wish
• We retain no rights to your custom features or business logic

5.2 Our Intellectual Property

We retain ownership of:

• Our proprietary boilerplate and framework code
• Reusable components and libraries we've developed
• Our business processes and methodologies
• RAHMOUNIDEV branding, logos, and content

You receive a license to use our boilerplate code in your project, but may not resell or redistribute it as a standalone product.

5.3 Third-Party Components

Projects may include open-source libraries and frameworks. You are responsible for complying with their respective licenses (MIT, Apache, etc.). We will document all third-party dependencies.

5.4 Portfolio Rights

We may use your project as a case study in our portfolio unless you request otherwise in writing. We will not disclose confidential business information without permission.

6.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• Deliverables will substantially conform to specifications in the SOW
• We have the right to provide the services and grant licenses
• Code will be free from known viruses or malicious code

6.3 Beta Features

Features marked as "beta," "preview," or "experimental" are provided without warranties and may be changed or discontinued at any time.

9.1 Confidential Information

During our engagement, we may exchange confidential information. "Confidential Information" includes:

• Business plans, strategies, and financial information
• Technical data, source code, and documentation
• Customer lists and data
• Any information marked as confidential

9.2 Our Obligations

We will protect your confidential information using reasonable security measures and not disclose it to third parties except as necessary to provide services or as required by law.

9.3 Exceptions

Confidential information does not include information that:

• Is publicly available through no fault of ours
• Was known to us before disclosure
• Is independently developed without using confidential information
• Is rightfully received from a third party

11.1 Governing Law

These Terms are governed by the laws of the State of [Wyoming], United States, without regard to conflict of law principles.

11.2 Informal Resolution

Before filing any legal action, you agree to first contact us to attempt informal resolution. Email us at legal@rahmounidev.com with details of your dispute. We will attempt to resolve within 30 days.

11.3 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) rules, except:

• Either party may seek injunctive relief in court for intellectual property violations
• Claims under $10,000 may be brought in small claims court

Arbitration will be conducted remotely by videoconference.

11.4 Class Action Waiver

You agree that disputes must be brought individually and not as part of any class action, consolidated action, or representative action.

11.5 Venue

If arbitration does not apply, you agree that any legal action shall be brought exclusively in the federal or state courts located in [United States, Wyoming], and you consent to personal jurisdiction there.